Q: Athini amanani akho?
IMP: Izintengo zethu zingase zishintshe kuye ngokuhlinzeka nezinye izici zemakethe.Sizokuthumelela uhlu lwamanani olubuyekeziwe ngemuva kokuthi inkampani yakho isithinte ukuze uthole imininingwane eyengeziwe.
Umbuzo: Ingabe unenani elincane le-oda?
IMP: Yebo, sidinga ukuthi wonke ama-oda wamazwe ngamazwe abe nenani elincane eliqhubekayo le-oda.Uma ufuna ukuthengisa kabusha kodwa ngamanani amancane kakhulu, sincoma ukuthi uhlole iwebhusayithi yethu.
Umbuzo: Ngingakwazi ukuthola amasampula okuhlolwa?
IMP: Yebo, sicela uthumele umlayezo ukuze usitshele amasampula owadingayo!Izimonyo zombala, amathuluzi okunakekela isikhumba nawobuhle akunankinga.
Umbuzo: Ungakwazi yini ukuhlinzeka ngemibhalo efanele?
A: Singabakhi be-GMP kanye ne-ISO22716 enesitifiketi, sinikeza isevisi ye-OEM/ODM, singenza ngokwezifiso ukukhiqizwa kwefomula entsha yokuxhumana.Yonke ifomula yethu ihambisana ne-EU/FDA Regulation, No Paraben, Cruelty Free, Vegan njll. Yonke ifomula inganikeza i-MSDS entweni ngayinye.
Q: Siyini isikhathi sokuhola esimaphakathi?
A: Kumasampuli, isikhathi sokuhola cishe yizinsuku eziyi-7.Ukuze kukhiqizwe ngobuningi, isikhathi sokuhola siyizinsuku ezingama-45 (okuhlanganisa nokupakishwa) ngemva kokuthola inkokhelo yediphozithi.Izikhathi zokuhola ziqala ukusebenza lapho (1) sesithole idiphozithi yakho, futhi (2) sinemvume yakho yokugcina yemikhiqizo yakho.Uma izikhathi zethu zokuhola zingasebenzi nomnqamulajuqu wakho, sicela uhlole izidingo zakho ngokuthengisa kwakho.Kuzo zonke izimo sizozama ukwanelisa izidingo zakho.Ezimweni eziningi siyakwazi ukwenza kanjalo.
Q: Yiziphi izinhlobo zezindlela zokukhokha ozamukelayo?
A: Ungenza inkokhelo ku-akhawunti yethu yasebhange, i-Western Union noma i-PayPal:
Idiphozithi engu-30% kusengaphambili, ibhalansi engu-70% iqhathaniswa nekhophi ye-B/L.
Q: Iyini iwaranti yomkhiqizo?
A: Sinikeza iwaranti impahla yethu kanye nomsebenzi.Ukuzibophezela kwethu wukwaneliseka kwakho ngemikhiqizo yethu.Ngewaranti noma cha, kuwusiko lwenkampani yethu ukubhekana nokuxazulula zonke izinkinga zamakhasimende ngendlela eyanelisa wonke umuntu.
Q: Ingabe uyakuqinisekisa ukulethwa okuphephile nokuvikelekile kwemikhiqizo?
A: Yebo, sihlala sisebenzisa ukupakishwa kokuthekelisa kwekhwalithi ephezulu.Siphinde sisebenzisa ukupakisha okukhethekile kwezingozi ezimpahleni eziyingozi kanye nabathumeli abaqinisekisiwe besitoreji esibandayo ezintweni ezizwelayo kukushisa.Izimfuneko zokupakishwa kochwepheshe nezingezona ezijwayelekile zingase zibe nenkokhiso eyengeziwe.
Umbuzo: Kuthiwani ngezimali zokuthumela?
A: Izindleko zokuthumela zincike endleleni okhetha ngayo ukuthola izimpahla.I-Express ngokuvamile iyindlela eshesha kakhulu kodwa futhi ebiza kakhulu.I-Seafreight iyisixazululo esingcono kakhulu samanani amakhulu.Izilinganiso ngqo zempahla singakunikeza kuphela uma sazi imininingwane yenani, isisindo kanye nendlela.Sicela usithinte ukuze uthole ulwazi olwengeziwe.
Q: Ungakuthinta kanjani?
A: Below each product and on the right side of the website, there will be an entry for sending message. Please kindly fill in your contact information and inquiry there or email directly to beauty@topfeelgroup.com, we will contact you as soon as possible. Due to the time difference, the reply may be delayed, please wait with patience.